Conducting Interviews – Concise Guide
This is a concise summary of the Society for Psychical Research (SPR)'s guide for conducting interviews. You can find the original versions here and here.
1. Building Rapport
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Exchange pleasantries and small talk to put witnesses at ease.
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Establish a good relationship before delving into details.
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Introduce yourself and any companions.
2. Before the Visit
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Never go alone; bring a companion and encourage the witness to do the same.
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Obtain a brief overview: what happened, where, when, who was present.
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Understand the witness’s expectations and desired outcome.
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Review any supporting evidence (photos, recordings) before offering opinions.
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Only proceed with a full interview if both parties agree an investigation is desirable.
3. Interview Techniques
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Choose a quiet location with minimal distractions.
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Use audio recording (with consent) or take notes; offer a copy to the witness.
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Allow witnesses to decline any question.
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Encourage detailed accounts: actions before, during, and after the event.
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Gentle prompting is fine; avoid leading, presumptive, or compound questions.
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Ask witnesses to retell events in different orders or perspectives to identify gaps.
4. Gathering Additional Information
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Interview other relevant witnesses (family, co-workers, locals).
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Search records and archives for historical context.
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Map locations and mark positions of witnesses and events.
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Number multiple events for clarity.
5. Working with Vulnerable Individuals
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Prioritize welfare of children or vulnerable persons.
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Always have a responsible adult present; obtain consent for questions.
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Avoid frightening or anxiety-inducing language; use child-friendly methods like drawings or demonstrations.
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Stop the interview immediately if the child or vulnerable person is uncomfortable.
6. Dealing with Time-Wasters or Suspicious Cases
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Watch for vague, inconsistent, or overly detailed accounts.
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Conduct simple internet checks for previous claims or media attention.
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Politely decline cases if uncomfortable or unable to assist.
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